Refund Policy
Thank you for ordering from DailyBowlStudio, located at Pizzeria Roma, Rome, 00184, Italy. We dedicate ourselves to ensuring your satisfaction with every order placed on dailybowlstudio.site. Our Refund Policy, outlined below, pertains to all purchases made through our website.
Cancellation Policy
You may cancel your order without charge at any time before the cooking process has commenced. If the order has already been prepared, cancellation will no longer be possible.
Incorrect or Unsatisfactory Orders
If your order is incorrect, incomplete, or not to your satisfaction, please contact us immediately at +39 06 1234 5678. We will assess the situation and, if the fault is ours, offer a replacement or a refund. To be eligible, you must contact us within 2 hours of order receipt.
Returns
Due to the perishable nature of our offerings, we are unable to accept returned food items. However, if there is a problem with your order, please contact us, and we will strive to rectify the issue.
Refunds
Refunds are assessed on a case-by-case basis. If approved, refunds will be processed back to the original payment method within 5-7 business days. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account. The refund amount will be for the purchase price of the item(s) and applicable sales tax, excluding delivery fees.
Non-Refundable Items
All beverages, including juices and lemonades, are final sale and non-refundable. If you receive a damaged or defective beverage item, please contact us within 1 hour of order receipt for assistance.
Refund Eligibility
- Items must have been purchased directly through dailybowlstudio.site.
- A refund claim must be made within 2 hours of the order being received.
- Issues must be verifiable, and photographic evidence may be required.
Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash.
Exchanges
We do not offer direct exchanges on any food items.
Contact Us
If you have any questions about your order or our Refund Policy, please contact us at +39 06 1234 5678.
This Refund Policy was last updated on January 1st, 2023.